Competency Questions

Competency Questions can only be managed when logged in to an admin account. These questions are stored within a central question bank and can be made available for use during the shortlisting and/or interview stages of the recruitment process.

Step 1: Access Competency Questions

From the top menu bar, select Organisation, then choose Competency Questions.

A list of existing competency questions will be displayed.

Step 2: Create a New Competency Question

Select Create Question.

This will open the question creation screen.

Step 3: Enter the Question Details

Enter the competency question in the Question Title field.

Select a Competency Category from the drop-down list.

If no competency categories have been configured, select None. If you wish to create or manage competency categories, click here.

Select whether the question should be available for Use in Shortlisting, Use in Interviews, or both.

Step 4: Save the Question

Once all required information has been completed, select Save.

The competency question will be added to the question bank and will be available for selection when configuring shortlisting and interview stages within jobs.

Step 5: Edit or Delete an Existing Competency Question

Existing competency questions can be managed by selecting the three dots under the Actions column beside the relevant question.

Select Edit to update the question details, competency category, or usage settings.

Select Delete to remove the competency question from the question bank.

Editing or deleting a competency question within the question bank will not automatically update or remove the question from any workflows where it has already been configured. Any required changes must also be made manually within the relevant workflow.