Hi ...
First of all, sorry for the issues you are experiencing with GetGot.
There are no reported issues with the system so the problems you are having may be isolated to your device. I would recommend checking the following:
- Your internet connection is OK.
- You are using the most up to date version of your internet browser.GetGot system guidance notes recommends using Google Chrome
- You do not have multiple GetGot tabs open at once.
- You only have one session of your application open i.e. it is not open on both a mobile device and a laptop.
- You are not trying to resume an application from a saved bookmark.
If you have checked that all the above is OK, please save any data you have been working on, and log out of your Profile. On the homepage of GetGot press 'Ctrl+F5' on your keyboard. After doing this log into your Profile and resume your application.
If you are still experiencing issues after doing the checks above, please let us know.
Many thanks
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